Returns & Refunds Policy

We offer a 10-day return and refund policy starting from the date you receive your order.

Eligibility for Returns
To be eligible for a return:

• Items must be unused, unworn, and in original condition

• Items must be returned in original packaging

• Proof of purchase is required

Non-Returnable Items

• Clearance or sale items

• Items damaged due to misuse

• Items returned after 10 days of delivery

Refund Process
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
Approved refunds will be issued to the original payment method within 5–10 business days.

Damaged or Incorrect Items
If you receive a defective or incorrect item, please contact us within 7 days of delivery at support@chronisoe.com with clear photos for verification.

Return Shipping Costs
Customers are responsible for return shipping costs unless the item is defective or incorrect.